Best of 2012, Part II

11 of the Best Customer Service Stories Ever
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Did Blowing Into Nintendo Cartridges Actually Help?
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11 Weirdly Spelled Words—and How They Got That Way
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5 Crazy Ways People Amused Themselves Before Television
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12 Letters That Didn’t Make the Alphabet
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5 Signs Humans Are Still Evolving
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11 Amazing Librarian Tattoos